ASSOCIATE DIRECTOR OF ENGAGEMENT AND VOLUNTEER SERVICES
Schoke Jewish Family Service of Fairfield County seeks a dynamic, motivated, and creative professional with a passion for volunteers, community engagement and young professional leadership. This professional will to build community, create connections, and create innovative outreach and engagement programs. The right person for this roll will lead by example and can inspire a team of passionate volunteers, donors and program participants. In this roll the professional will be expected to create concrete benchmarks for growth, with measurable outcomes and metrics. This is a development and engagement role with three specific areas of outreach.
- Volunteer Management
- Community Engagement
- Jewish Twenties & Thirties
- Increase our active number of volunteers and positive engagement by utilizing our software and all other media outreach tools such as email, Facebook, Instagram, YouTube, and Twitter.
- Ensure volunteer opportunities are matched with appropriate volunteers and that staff members are trained and prepared to facilitate volunteer opportunities.
- Utilize and manage the volunteer database.
- Work with Staff to increase volunteer engagement opportunities with-in their departments.
- Look to various Volunteer management certifications to improve our volunteer engagement and management processes such as Service Enterprise Certification.
- Work with volunteers to better train and orient them to see that their time is critical to providing dignified and complete service to our clients.
- Create volunteer service days and work with synagogues on Mitzvah day and other appropriate group volunteer projects.
- Provide support and training to help volunteers increase their ability to help us with capacity growing and skilled volunteer work.
- Cultivates high level leadership opportunities for skilled volunteers through new structures and programs that will benefit both their volunteer and professional work.
- Create regular communication to active volunteers as a whole and within volunteer affinity groups.
- Create and implement a strategic community engagement strategy that mobilizes new and current partners and organizations.
- Execute programs and community collaboration toward increased engagement with the mission and work of SJFS.
- Create beneficial collaborations and manage ongoing relationships with local synagogues, community leaders, school educators etc.
- Participates in creation and facilitation of new short- and long-term programs to promote the message and the work of SJFS and opportunities to give time and financial resources.
- Speaks as part of community programming, volunteer service days, mitzvah days, shabbatons etc.
- Utilize community building efforts to cultivate donors and generate new revenue streams to support our resource development work.
- Manages special projects as they develop in the community and as needs of clients vary.
- Build and facilitate relationships between young Jewish professionals throughout Fairfield county.
- Develop and implement series of events for Jewish Twenties and Thirties group.
- Maintain all singles outreach platforms and marketing
- Partner with other area congregations and community to facilitate young Jewish adult participation.
- Building off of the current framework, build and implement a strategy for engaging Jewish young adults and singles, paying attention to the varying needs of the population.
- Utilize the tools of relational engagement - meet participants on Zoom (for now) and in person to get to know them, understand their needs and their networks, and connect them accordingly to JTT and other young adult Jewish programming.
- Support existing groups, by building relationships with community leaders and helping them see JTT as a partner in their work.
- Develops deep and trusting relationships with the professional and volunteer leaders of the Jewish and general community institutions focused on young adult outreach and engagement.
- 0-3 years professional work experience
- Bachelors degree
- Experience in recruiting
- Energetic, engaging and outgoing personality
- Strong written and oral communication skills.
- Strong entrepreneurial spirit, a willingness to take risks and learn from your wins as well as your losses
- Organized, self-starter, creative, adaptive, multi-task well, able to lead teams and collaborate with others
- Solid knowledge of Jewish community, culture and practices and appreciation of the diversity of Jewish life and its traditions
- Passion for the mission of Schoke Jewish Family Service.
- Excellent interpersonal and communication skills.
- Excellent planning and organization skills
- Networking ability to inspire and enlarge our supporter base
- Ability to work both independently and as a member of the professional team
- Ability to manage multiple projects and collaborate with a wide variety of staff and personalities.
- Superior problem-solving and multi-tasking ability
- Competent computer skills (Microsoft Office Suite, database experience preferred)
CASE MANAGER - HOME COMPANION PROGRAM
Schoke JFS is hiring a full-time case manager for the Home Companion Program. The Home Companion Program Case Manager will organize, implement and help supervise the Home Companion Training and Referral Service Program. Participate in the evaluation, planning and follow-up of clients. Assist in policy formation and program development. Interpret program to staff and other agencies as well as the community at large.
- Co-lead training program for home companion.
- Develop and implement jointly with Director recruitment and training program for home companion applicants.
- Provide and co-lead in-service training to the companions
- Appraise companions when appropriate.
- Do case assessment and evaluation of clients developing an individual care plan.
- Process and evaluate clients including home visits to applicants.
- Maintain on going contact with clients and families and do follow-up visits.
- Coordinate with other service providers as needed.
- Handle referrals of companions
- Matching companion skills and availability to clients needs.
- Evaluate the work of the companions.
- Jointly develop grant and other funding proposals with Director.
- Keep necessary and timely records for both clients (case records and billing) and companions (work records) including data in cloud database.
- Be available for emergencies and to respond to pressing issues, outside of regular hours.
- Responsibilities include being on call after hours and weekend.
- “Trouble shoot” unresolved issues as necessary.
- Provide information and referral related to elderly and /or to their families.
- Make recommendations to Supervisor, Chief Program Officer, and Administrative Team on Elderly Services regarding changes in the home companion program.
- Attend supervision sessions, administrative team and staff meetings and other agency functions as requested.
- Represent the agency on relevant community groups dealing with aging and home care.
- Keep the agency informed of developments in the field.
- Be an advocate for homebound elderly concerns.
- Coordinate program with the other agency elderly services.
- Work with the public relations department to promote the program and the concerns of the elderly.
- Pursue relevant professional certification, licensure and accreditation.
- Additional responsibilities as directed by the Director of Senior Services and Chief Program Officer as necessitated by and required by the program.
- Bachelor’s Degree or higher in human services or relevant work experience.
- Experience working with the elderly.
- Relevant certification or licensure preferred but not required.
- Ability to safeguard confidential information and to use discretion with sensitive topics; acceptance of people in a wide variety of lifestyles.
- Good interpersonal skills, verbal and written communication skills; ability to enter information and use database.
- Familiarity with MS Office products and basic computer skills.
- Requires a vehicle and ability to travel throughout Fairfield County.
MAJOR GIFTS OFFICER
Schoke JFS is looking to hire a Major Gifts Officer (MGO) as part of our strategic initiative to grow our annual fundraising by $1M annually over the next several years. Schoke JFS’ MGO is a full-time exempt position and will develop and manage a pipeline of major gift donors and prospects through the identification of prospects, stewardship, and solicitation of donors.
As an integral member of the Development Department, MGO may be called on to assist in the assessment and execution of the agency’s fundraising goals, including annual campaigns, revenue generation around all organizational events, researching/prospecting new fundraising opportunities, and supporting other development activities as required.
Reporting to Chief Advancement Officer, responsibilities include but are not limited to:
- Manage a portfolio of major donors and prospects within the catchment area, ensuring timely, appropriate, and meaningful donor engagement and solicitation.
- Build a pipeline of donors who have potential to give larger gifts.
- Represent the agency in the communities we serve and engage with donor prospects directly
- Oversee major donor cultivation and stewardship activities/events.
- Accurately update and maintain major donor/prospect information and activity in donor database system.
- Collaborate with President/CEO, Director of Marketing, Director of Development and Chief Advancement Officer to draft articles, reports, letters and emails to our donor list related to acquisition, cultivation, stewardship and solicitation activities.
- Support Schoke JFS leadership and board in soliciting significant gifts, including creating background documentation, compelling asks, and follow-up plans.
- Contribute to development team by attending meetings, supporting colleagues, collaborating on projects, and sharing information, as time permits, as assigned or as appropriate.
- Fundraising. Proven ability to secure gifts of $5,000+. 3+ years’ experience and proven success in major gift fundraising.
- Relationship-Building. Skilled in relationship development with donors, prospects, lay leaders, community organizations, volunteers and colleagues. Ability to identify and cultivate new prospects.
- Data & Project Management. Knowledge of and experience with a CRM database, (Salsa preferred). Highly organized, detail-oriented, and strategic in project management, prioritizing workload and meeting deadlines. Ability to handle multiple tasks simultaneously in a deadline-oriented environment.
- Schoke JFS. Understanding of agency programs and services, and appreciation of Jewish social and human services and willingness to learn about it.
- Communication. Ability to articulate and execute a vision for the growth and success of the organization. Effective oral and written communication skills. Ability to utilize different forms of relevant communication.
- Minimum of five years of nonprofit fundraising experience, including frontline fundraising, preferably at Jewish, human services, or similar organizations.
- Exempt position will require availability on some nights and weekends with advance notice and based on the needs of contacts, prospects, agency, events and/or community.
- Excellent writing and communication skills.
- Professional with an entrepreneurial mindset and an ability to work well with diverse clientele.
- Ability to plan, multi-task, manage workflow and produce under the pressure of deadlines and unexpected opportunities.
- Demonstrated ability to work simultaneously on discrete projects and long-term goals.
- Excellent time management skills and the ability to handle many details, focus on task completion and meet deadlines.
- Proficient in Microsoft Office Suite, and comfortable learning new applications as they pertain to this position.
- 403(b) matching
- Short-term and long-term disability
- Health insurance
- Dental insurance available (employee contribution)
- Vision insurance available (employee contribution)
- Paid time off
Monday – Friday, 9:00 AM – 5:00 PM, occasional evening and weekend work will occur.
EEO, salary based on experience, benefits provided based on eligibility.
Please email resume and cover letters to Rabbi Amy Goodman, Chief Advancement Officer, firstname.lastname@example.org. No phone calls please.