Essential Functions:

• Strategic planning, Development, goal setting, impact measurement and capacity building both within the organization and community.
• Board and volunteer management
• Program and staff leadership and oversight

Detailed Responsibilities:

• Work with CEO, CPO, senior leadership, and Board to set organizational goals and partner with department heads internally to achieve strategic vision. Assist in creating strategy to accomplish agency goals. Develop and oversee organizational data collection and metrics that demonstrate progress toward goal attainment, milestones and desired outcomes.
• Advance the Community Planning and vision process and associated work, with a focus on implementing strategies to comprehensively serve the expanding catchment area of the agency through extensive internal and external collaborations. Develop strong positive relationships with key stakeholders.
• Will be responsible for public policy initiatives, as well as agency-wide data quality and continuous improvement. Will convene key stakeholders and special task forces, as needed, to address priority issues in the Jewish community. Will be the lead professional for quality improvement and COA accreditation process every four years.
• Will provide support for internal capacity building, with a focus on strategic planning, community collaboration, Board governance, fundraising / development, program evaluation, effective and efficient service delivery and change management to meet new strategic vision.
• Will partner with senior organizational leadership in developing internal goals, strategies, and tactics to achieve strategic vision.

Board and Volunteer Management

• Serve as a primary community liaison; With other agency leadership, will assist in developing a robust community and volunteer engagement strategy to meaningfully engage diverse stakeholders
• Partner with CEO and CPO on Board development and engagement Staff Board committees or task forces to achieve strategic plan and capacity building goals

Program & Staff Oversight

• Will be responsible for oversight of Development, Marketing, and with the CPO, volunteer development. Some responsibility for involvement in financial oversight.
• Assist the CPO in developing and refining program strategy, with a focus on intersections and collaborations with partner organizations and impact measurement.
• Perform other duties as assigned

Core Competencies and Significant Experience:

• Strategic planning, capacity building, and program management Community outreach, building relationships and consensus, and conflict resolution with diverse stakeholders
• Direct management and oversight of professionals and volunteers working in our agency and strong collaboration with other Jewish organizations
• Excellent oral and written communication skills
• Attention to detail with a focus on accuracy and thoroughness
• Creative problem solver and strategic thinker

Qualifications:

• 5 – 8 years of proven experience in nonprofit leadership
• Experience in Jewish community organizations and business development experience is preferred
• Experience in development and fund raising preferred.
• Bachelor's degree in business or human service related field required; advanced degree preferred
• Strong professionalism and ability to adapt quickly
• Ability to work effectively and efficiently with diverse staff and stakeholders
• Proficiency in accounting, budgeting, strategic planning Advanced proficiency in Microsoft Office Suite particularly, Outlook, Word, Excel and PowerPoint and capacity to learn recent technologies
• Handles confidential information with discretion
• Desire to mentor and develop staff and serve as a thought partner to senior leaders

• Supervises designated staff members or volunteers, individually or in a group.
• Oversees service delivery to ensure appropriate treatment.
• Provides supervisory sessions to employees, or ensures that such supervision is provided.
• Assigns cases to staff for ongoing services.
• Develops and implements staff training on relevant areas of interest and topics
• Reviews written work of staff to ensure compliance to COA, agency regulations and standards.
• Reviews employee’s performance as required by agency personnel practices and communicates this to the CPO/CEO. Documents employees progress or notes areas of concern or needs for improvement.
• Responsible for the maintenance by staff of timely and well documented case records.
• Create and implement new clinical and Jewish family life and wellbeing programs to increase outreach and further the agency mission.
• Responsible for staffing, monitoring and reporting on all Jewish Family Life programming.
• Development of Jewish Family Life Education curriculum and programs which are responsive to the needs of the agency’s community.
• Assists the marketing department in the creation and dissemination of written and verbal information regarding these programs.
• Provides Training/Supervision of other agency staff who may from time-to-time lead or co-lead Jewish Family Life Education programs.
• Carries out educationally oriented Jewish Family Life Education programs which are responsive to requests by other organizations and the needs of the community \Develop teaching plans and source materials in a variety of topical areas.
• Provides Referrals to those in Jewish Family Life Education groups who request help either from other agency programs or services within the surrounding service system.
• Acts as designated agency representative on task forces, community service groups, etc., related to program element’s purpose and activities as directed by CPO/CEO.
• Responsible for ensuring that agency policies and procedures are followed.
• Participates in Utilization Review, Quality Assurance or other agency committees as assigned.
• Attends and leads in-service training, workshops and staff meetings, and other agency functions as requested.
• Carries out consultation and education services to other community agencies and groups as assigned.
• Consults with, and reports to agency Clinical Director, or CEO, as instructed.
• Attends inter-agency meetings and conferences when appropriate.
• Abides by NASW Code of Ethics.
• Carries out other responsibilities as assigned by the CEO or his/her Designee.
• Reports to the Board of Directors and Executive Committee of the Board as Requested.
• Works with the Marketing and Communications Team to promote the programs and concerns of the Clinical/Jewish Family Life Department.
• Performs others duties as may be assigned from time to time by the CPO/CEO not specifically mentioned in this job description.
• Other responsibilities assigned as needed.

Qualifications:

• Master’s Degree in Social Work required. Licensed Clinical Social Worker ( CT License preferred or willing to obtain)
• 5-10 years post grad clinical experience
• Programmatic experience a plus Experience supervising clinical staff and students.

• Provide case management to individuals and families in crisis in their own homes and in the office, including, but not limited to, financial assistance, referrals for government assistance, employment, legal aid, medical and behavioral health, housing and others.
• Provide support and guidance to clients, including referrals to relevant resources, commensurate with licensure status and training.
• Serve as advocate for clients, representing the agency and clients in the community.
• Assist with and/or facilitate departmental programming and workshops.
• Manage interoffice referrals, if applicable, to assure appropriate agency services be offered to clientele.
• Assist with Food Pantry operations as needed or requested by Director of Case Management and in collaboration with Food Pantry operations team.
• Assist with holiday programming and holiday food drives.
• Maintain client records according to program and agency standards.
• Identify and prepare grant and other funding proposals.
• Keep the agency informed of developments in the field.
• Attend staff, clinical, administrative, and supervisory sessions.
• Provide reports to the Board of Directors, as requested.
• Additional responsibilities as needed.

Qualifications:

• Bachelor’s degree Human Services ​or related degree. Appropriate experience may be substituted for the Bachelor’s degree.
• Good interpersonal skills, verbal and written communication skills; ability to enter client information in online database.
• Ability to safeguard confidential information and use discretion with sensitive topics and the acceptance of people in a wide variety of lifestyles.
• Familiarity with MS Office products and basic computer skills.
• Requires a vehicle and ability to travel throughout Fairfield County.

This position will report to the Director of Case Management. Job is based in Stamford 2-3 days per week. Salary based on experience. EEO. Please send resume and cover letters to LSchechter@ctjfs.org. No phone calls please.

Duties include but are not limited to:

• Co-lead training program for home companion.
• Develop and implement jointly with Director recruitment and training program for home companion applicants.
• Provide and co-lead in-service training to the companions
• Appraise companions when appropriate.
• Do case assessment and evaluation of clients developing an individual care plan.
• Process and evaluate clients including home visits to applicants.
• Maintain on going contact with clients and families and do follow-up visits.
• Coordinate with other service providers as needed.
• Handle referrals of companions
• Matching companion skills and availability to clients needs.
• Evaluate the work of the companions.
• Jointly develop grant and other funding proposals with Director.
• Keep necessary and timely records for both clients (case records and billing) and companions (work records) including data in cloud database.
• Be available for emergencies and to respond to pressing issues, outside of regular hours.
• Responsibilities include being on call after hours and weekend.
• “Trouble shoot” unresolved issues as necessary.
• Provide information and referral related to elderly and /or to their families.
• Make recommendations to Supervisor, Chief Program Officer, and Administrative Team on Elderly Services regarding changes in the home companion program.
• Attend supervision sessions, administrative team and staff meetings and other agency functions as requested.
• Represent the agency on relevant community groups dealing with aging and home care.
• Keep the agency informed of developments in the field.
• Be an advocate for homebound elderly concerns.
• Coordinate program with the other agency elderly services.
• Work with the public relations department to promote the program and the concerns of the elderly.
• Pursue relevant professional certification, licensure and accreditation.
• Additional responsibilities as directed by the Director of Senior Services and Chief Program Officer as necessitated by and required by the program.

Qualifications

• Bachelor’s Degree or higher in human services or relevant work experience.
• Experience working with the elderly.
• Relevant certification or licensure preferred but not required.
• Ability to safeguard confidential information and to use discretion with sensitive topics; acceptance of people in a wide variety of lifestyles.
• Good interpersonal skills, verbal and written communication skills; ability to enter information and use database.
• Familiarity with MS Office products and basic computer skills.
• Requires a vehicle and ability to travel throughout Fairfield County.

This position will report to the Director of Senior Services. Job is based in Stamford and requires “On-Call” hours to be arranged and scheduled with supervisor outside of normal officer hours. Salary based on experience. EEO. Please send resume and cover letters to LSchechter@ctjfs.org. No phone calls please.

Duties include but are not limited to:

• Assisting with pantry operations in Stamford at least 3 days a week
• Helping to receive and stock food deliveries
• Food inventory
• Organizing and cleaning the pantry food items, physical space and assisting with any other pantry operations as needed
• Operate the Schoke JFS Mobile Pantry truck safely and in compliance with motor vehicle laws
• Drive with confidence in skills and knowledge (or willingness to learn) different routes throughout Fairfield County and CT
• Maintain a clean driving record
• Prepare Mobile Pantry vehicle for opening and closing at parking space and main pantry, including lifting of heavy boxes and food allocation
• Service Delivery: set-up, restocking, and breakdown of service at each partner site
• Ensure customer satisfaction by providing food distribution in a respectful and dignified manner
• Maintain the sanitation and cleanliness of the Mobile Pantry including all storage areas within and any equipment in accordance with Connecticut State Health Codes and Food Bank requirements
• Establish and maintain positive relationships with co-workers, distribution site partners, pantry clients, and others: willing to assist co-workers and volunteers when necessary; a strong team player
• Maintain a professional demeanor to best represent Schoke JFS.
• Collaborate with appropriate staff reporting any issues if necessary, providing input and suggestions to scheduling and inventory
• Dependability and good time management skills

Competencies:

• Experienced truck driver Working knowledge of roadways within Fairfield County, CT Willingness to work in diverse geographic areas
• Ability to take direction and feedback from multiple supervisors and team members
• Ability to work independently and interact with diverse groups of people and clients
• Strong customer service and conflict avoidance/resolution skills
• Strong interpersonal skills; excellent communication and problem-solving skills
• Experience with safe handling of food or willing to learn
• Strong commitment to community and the mission of the organization
• Job will require standing on feet for long periods of time, repetitive lifting of 25-50 lbs and ability to drive 35ft truck

Skill and Education:

• Valid and clean driver’s license
• High School Graduate (or GED)
• Experience in public interface and multi-cultural sensitivity
• Spanish fluency required

This will be a 37.5 hour/week position, and usually be 5 days per week however based on pantry needs, schedule may vary. Working on some Sundays, will often be required and will mean that hours during the week will be arranged with Supervisor on a bi-weekly basis. Pay hourly based on experience including benefits.